source: TS18708301

2006-2009 FLEXnet Feature Codes
2010 FLEXnet Feature Codes
2011 FLEXnet Feature Codes
2012 FLEXnet Feature Codes

AutoCAD 2013 85871ACD_2013_0F
AutoCAD Architecture 2013 85883ARCHDESK_2013_0F
AutoCAD Civil 3D 2013 85976CIV3D_2013_0F
AutoCAD Design Suite Premium 2013 85969DSPRM_2013_0F
AutoCAD Design Suite Standard 2013 85970DSSTD_2013_0F
AutoCAD Design Suite Ultimate 2013 85971DSADV_2013_0F
AutoCAD ecscad 2013 85889ECSCAD_2013_0F
AutoCAD Electrical 2013 85890ACAD_E_2013_0F
AutoCAD for Mac 2013 85989ACDMAC_2013_0F
AutoCAD Inventor LT Suite 2013 85958INVLTS_2013_0F
AutoCAD LT 2013 85872ACDLT_2013_0F
AutoCAD LT Civil Suite 2013 85991ACDLTC_2013_0F
AutoCAD LT for Mac 2013  86021ACDLTM_2013_0F
AutoCAD Map 3D 2013 85981MAP_2013_0F
AutoCAD Map 3D Enterprise 2013 85982MAP3DE_2013_0F
AutoCAD Mechanical 2013 85885AMECH_PP_2013_0F
AutoCAD MEP 2013 85887BLDSYS_2013_0F
AutoCAD P&ID 2013 85977PNID_2013_0F
AutoCAD Plant 3D 2013 85978PLNT3D_2013_0F
AutoCAD Raster Design 2013 85952ARDES_2013_0F
AutoCAD Revit Architecture Suite 2013 85954REVITS_2013_0F
AutoCAD Revit MEP Suite 2013 85955REVSYP_2013_0F
AutoCAD Revit Structure Suite 2013 85957REVSU_2013_0F
AutoCAD Structural Detailing 2013 85943STRDET_2013_0F
AutoCAD Utility Design 2013 86027UTLDESN_2013_0F
Autodesk 360 Vault Collaboration 2013 85983VLTC_2013_0F
Autodesk 360 Vault Collaboration AEC 2013 85984VTCAEC_2013_0F
Autodesk 360 Vault Office 2013 85986PCOFFI_2013_0F
Autodesk 360 Vault Professional 2013 85987VLTM_2013_0F
Autodesk 360 Vault Workgroup 2013 85988VLTWG_2013_0F
Autodesk 3ds Max 2013 858923DSMAX_2013_0F
Autodesk 3ds Max Design 2013 85893MAXDES_2013_0F
Autodesk 3ds Max Entertainment Creation Suite Premium 2013 85918MXECSP_2013_0F
Autodesk 3ds Max Entertainment Creation Suite Standard 2013 85920MXECS_2013_0F
Autodesk Alias Automotive 2013 85881AUTOST_2013_0F
Autodesk Alias Design 2013 85896DESNST_2013_0F
Autodesk Alias Surface 2013 85895SURFST_2013_0F
Autodesk Animation Academy 2013 85922AAA_2013_0F
Autodesk Building Design Suite Premium 2013 85946BDSPRM_2013_0F
Autodesk Building Design Suite Standard 2013 85947BDSS_2013_0F
Autodesk Building Design Suite Ultimate 2013 85948BDSADV_2013_0F
Autodesk Entertainment Creation Suite Premium 2013 Exclusives 86043ECSPE_2013_0F
Autodesk Entertainment Creation Suite Standard 2013 Exclusives 86044ECSSE_2013_0F
Autodesk Entertainment Creation Suite Ultimate 2013 85926ENCSU_2013_0F
Autodesk Factory Design Suite Premium 2013 85965FDSPRM_2013_0F
Autodesk Factory Design Suite Standard 2013 85966FDSS_2013_0F
Autodesk Factory Design Suite Ultimate 2013 85967FDSADV_2013_0F
Autodesk Infrastructure Design Suite for Education 2013 85974ESCSE_2013_0F
Autodesk Infrastructure Design Suite Premium 2013 85992IDSP_2013_0F
Autodesk Infrastructure Design Suite Standard 2013 85993IDSS_2013_0F
Autodesk Infrastructure Design Suite Ultimate 2013 85994IDSU_2013_0F
Autodesk Infrastructure Map Server 2013 86014IMS_2013_0F
Autodesk Infrastructure Modeler 2013 86013INFMDR_2013_0F
Autodesk Inventor 2013 85998INVNTOR_2013_0F
Autodesk Inventor Factory Premium 2013 85999INVFPR_2013_0F
Autodesk Inventor Factory Ultimate 2013 86000INVFAD_2013_0F
Autodesk Inventor LT 2013 86004INVLT_2013_0F
Autodesk Inventor OEM 2013 86002INVOEM_2013_0F
Autodesk Inventor Professional 2013 86001INVPROSA_2013_0F
Autodesk Inventor Publisher 2013 85979INVPUB_2013_0F
Autodesk Maya 2013 85857MAYA_2013_0F
Autodesk Maya Entertainment Creation Suite Premium 2013 85928MYECSP_2013_0F
Autodesk Maya Entertainment Creation Suite Standard 2013 85930MYECS_2013_0F
Autodesk MotionBuilder 2013 85936MOBPRO_2013_0F
Autodesk Mudbox 2013 85869MBXPRO_2013_0F
Autodesk Navisworks Manage 2013 86022NAVMAN_2013_0F
Autodesk Navisworks Simulate 2013 86023NAVSIM_2013_0F
Autodesk Plant Design Suite Premium 2013 85995PDSPRM_2013_0F
Autodesk Plant Design Suite Standard 2013 85996PLTDSS_2013_0F
Autodesk Plant Design Suite Ultimate 2013 85997PDSADV_2013_0F
Autodesk Product Design Suite for Education 2013 85961ESME_2013_0F
Autodesk Product Design Suite Premium 2013 85962PDSP_2013_0F
Autodesk Product Design Suite Standard 2013 85964PDSS_2013_0F
Autodesk Product Design Suite Ultimate 2013 85963PDSU_2013_0F
Autodesk Quantity Takeoff 2013 86024AQTO_2013_0F
Autodesk Revit 2013 85950RVT_2013_0F
Autodesk Revit Architecture 2013 85862REVIT_2013_0F
Autodesk Revit Structure 2013 85866REVITST_2013_0F
Autodesk Robot Structural Analysis 2013 86005RSA_2013_0F
Autodesk Robot Structural Analysis Professional 2013 85975RSAPRO_2013_0F
Autodesk Showcase 2013 85956SHOWCASE_2013_0F
Autodesk Showcase Professional 2013 85949SHOWPRO_2013_0F
Autodesk Simulation CFD 2013 86025SCFD_2013_0F
Autodesk Simulation CFD 2013 Advanced 86028SCFDA_2013_0F
Autodesk Simulation CFD 2013 Connection for ACIS 86045SCACIS_2013_0F
Autodesk Simulation CFD 2013 Connection for NX 86030SCFDNX_2013_0F
Autodesk Simulation CFD 2013 Connection for Parasolid 86047SCFDP_2013_0F
Autodesk Simulation CFD 2013 Connection for Pro/E 86032SCPROE_2013_0F
Autodesk Simulation CFD 2013 Design Study Environment 86034SCDSE_2013_0F
Autodesk Simulation CFD 2013 Motion 86036SCFDM_2013_0F
Autodesk Simulation DFM 2013 86056SIMDFM_2013_0F
Autodesk Simulation Mechanical 2013 85940ASMES_2013_0F
Autodesk Simulation Moldflow Adviser Premium 2013 86006MFAM_2013_0F
Autodesk Simulation Moldflow Adviser Standard 2013 86008MFAD_2013_0F
Autodesk Simulation Moldflow Adviser Ultimate 2013 86007MFAA_2013_0F
Autodesk Simulation Moldflow CAD Doctor 2013 86009MFCD_2013_0F
Autodesk Simulation Moldflow Design Link 2013 86010MFDL_2013_0F
Autodesk Simulation Moldflow Insight Premium 2013 86038MFIP_2013_0F
Autodesk Simulation Moldflow Insight Standard 2013 86042MFIB_2013_0F
Autodesk Simulation Moldflow Insight Ultimate 2013 86040MFIA_2013_0F
Autodesk Simulation Moldflow Synergy 2013 86012MFS_2013_0F
Autodesk Simulation Multiphysics 2013 85942ASPRO_2013_0F
Autodesk SketchBook Designer 2013 85990ALSK_2013_0F
Autodesk Softimage 2013 85934SFTIM_2013_0F
Autodesk Softimage Entertainment Creation Suite Standard 2013 85932SIECS_2013_0F
mental ray Standalone 2013 86019MRSTND_2013_0F

Currently being posed to Autodesk Technical Support

Issue:
user desires to borrow a suite license so he will be able to work on the various products contained in the suite license, HOWEVER, when he launches his product LMTOOLS CASCADING behaviour issues a different license than the one he wanted to BORROW.

Question:
I understand we could add some lines to the OPTION file that would force this behaviour, BUT is there another way?

Answer 1:
Launch a product that is unique to the sutie license you want to borrow
2012 suites and their products

Answer 2: (Autodesk Technical Support)
Your best bet would be the options file, this would ensure that the user has the specific feature taken out so that he can borrow it. Options File Info

Answer 3: (Autodesk Technical Support)
You might be able to borrow licenses that you want via the borrowing tab within LMTOOLS. You would need to install a copy of it on the client machine and try it.

source: TS18016739
Issue
You have purchased and licensed one of the AutoCAD Revit Suite 2009, 2010, or 2011 products, or one of the AutoCAD Revit Suite 2012 products with Autodesk Subscription, and you have also purchased and licensed Autodesk Building Design Suite 2012 (Standard, Premium or Ultimate) with Autodesk Subscription and need to access one of the prior versions of AutoCAD or Revit 2009, 2010, or 2011 products.  When you run the prior version of either AutoCAD or Revit from the Revit Suite product, you notice that it is the Building Design Suite license that is being consumed from the license server. 

Example #1:

You purchased two licenses of AutoCAD Revit Architecture Suite 2012, with Autodesk Subscription and you purchased five licenses of Autodesk Building Design Suite Premium 2012.  Because you are on Subscription and have previous version support, you expect that the first two users who run AutoCAD 2010 or Revit Architecture 2010 will first consume the AutoCAD Revit Architecture Suite 2012 licenses.  However, they are consuming the Autodesk Building Design Suite Premium 2012 licenses first. 

Example #2:

You purchased five licenses of AutoCAD Revit MEP Suite 2011, and you purchased three licenses of Autodesk Building Design Suite Ultimate 2012.  Because you are on Subscription and have previous version support, you expect that the first five users who run Revit MEP 2011 will first consume the AutoCAD Revit MEP 2011 licenses.  However, they are consuming the Autodesk Building Design Suite Ultimate 2012 licenses first.

source: TS17565918 , Up and Ready Blog

issue:

Your license server has AutoCAD 2012 and Building Design Suite 2012 network licenses.  Some of your workstations have have AutoCAD 2012 installed using the default AutoCAD product key (001D1).

When trying launch AutoCAD 2012 and you have run out of the base AutoCAD licenses, it will not license or cascade to the Building Design Suite 2012 Standard, Premium or Ultimate licenses.

You may receive the following errors:

See also:
http://upandready.typepad.com/up_and_ready/2011/08/autodesk-suites-building-design-suite-2012-doesnt-license-autocad-2012.html

source: CADforum

The license subsystem in Autodesk products reports possible errors in the form of [X.Y.Z], where “X” is the kind of a problem, “Y” is 1 (standalone license) or 5 (FlexLMlicense) and “Z” is the specific error (usually a negative number).

The “Z” error codes for FlexLMare as follows:

-1 Cannot find license file.
-2 Invalid license file syntax.
-3 No license server system for this feature.
-4 Licensed number of users already reached.
-5 No such feature exists.
-6 No TCP/IP port number in license file and FLEXnet Licensing service does not exist. (pre-v6 only)
-7 No socket connection to license server manager service.
-8 Invalid (inconsistent) license key or signature.  The license key/signature and data for the feature do not match.  This usually happens when a license file has been altered.
-9 Invalid host.  The hostid of this system does not match the hostid specified in the license file.
-10 Feature has expired.
-11 Invalid date format in license file.
-12 Invalid returned data from license server system.
-13 No SERVER lines in license file.
-14 Cannot find SERVER host name in network database.   The lookup for the host name on the SERVER line in the license file failed.
This often happens when NIS or DNS or the hosts file is incorrect.  Workaround: Use IP address (e.g., 123.456.789.123) instead of host name.
-15 Cannot connect to license server system.  The server (lmgrd) has not been started yet, or the wrong port@host or license file is
being used, or the TCP/IP port or host name in the license file has been changed.
-16 Cannot read data from license server system.
-17 Cannot write data to license server system.
-18 License server system does not support this feature.
-19 Error in select system call.
-21 License file does not support this version.
-22 Feature checkin failure detected at license server system.
-23 License server system temporarily busy (new server connecting).
-24 Users are queued for this feature.
-25 License server system does not support this version of this feature.
-26 Request for more licenses than this feature supports.
-29 Cannot find ethernet device.
-30 Cannot read license file.
-31 Feature start date is in the future.
-32 No such attribute.
-33 Bad encryption handshake with vendor daemon.
-34 Clock difference too large between client and license server system.
-35 In the queue for this feature.
-36 Feature database corrupted in vendor daemon.
-37 Duplicate selection mismatch for this feature. Obsolete with v8.0+ vendor daemon.
-38 User/host on EXCLUDE list for feature.
-39 User/host not on INCLUDE list for feature.
-40 Cannot allocate dynamic memory.
-41 Feature was never checked out.
-42 Invalid parameter.
-47 Clock setting check not available in vendor daemon.
-52 Vendor daemon did not respond within timeout interval.
-53 Checkout request rejected by vendor-defined checkout filter.
-54 No FEATURESET line in license file.
-55 Incorrect FEATURESET line in license file.
-56 Cannot compute FEATURESET data from license file.
-57 socket() call failed. *OS Error
-59 Message checksum failure.
-60 License server system message checksum failure.
-61 Cannot read license file data from license server system.
-62 Network software (TCP/IP) not available.
-63 You are not a license administrator.
-64 lmremove request before the minimum lmremove interval.
-67 No licenses available to borrow.
-68 License BORROW support not enabled.
-69 FLOAT_OK can’t run standalone on license server system.
-71 Invalid TZ environment variable.
-73 Local checkout filter rejected request.
-74 Attempt to read beyond end of license file path.
-75 SYS$SETIMR call failed (VMS). *OS Error.
-76 Internal FLEXnet Licensing error-please report to Macrovision Corporation (Acresso).
-77 Bad version number must be floating-point number with no letters.
-82 Invalid PACKAGE line in license file.
-83 FLEXnet Licensing version of client newer than server.
-84 USER_BASED license has no specified users – see license server system log.
-85 License server system doesn’t support this request.
-87 Checkout exceeds MAX specified in options file.
-88 System clock has been set back.
-89 This platform not authorized by license.
-90 Future license file format or misspelling in license file.  The file was issued for a later version of FLEXnet Licensing than this program understands.
-91 Encryption seeds are non-unique.
-92 Feature removed during lmreread, or wrong SERVER line hostid.
-93 This feature is available in a different license pool.  This is a warning condition. The server has pooled one or more INCREMENT lines into a single pool, and the request was made on an INCREMENT line that has been pooled.
-94 Attempt to generate license with incompatible attributes.
-95 Network connect to THIS_HOST failed.  Change this_host on the SERVER line in the license file to the actual host name.
-96 License server machine is down or not responding.
See the system administrator about starting the server, or make sure that you’re referring to the right host (see LM_LICENSE_FILE environment variable).
-97 The desired vendor daemon is down.
     1) Check the lmgrd log file, or
     2) Try lmreread.
-98 This FEATURE line can’t be converted to decimal format.
-99 The decimal format license is typed incorrectly.
-100 Cannot remove a linger license.
-101 All licenses are reserved for others.  The system administrator has reserved all the licenses for others.  Reservations are made in the options file.  The server must be restarted for options file changes to take effect.
-102 A FLEXid borrow error occurred.
-103 Terminal Server remote client not allowed.
-104 Cannot borrow that long.
-106 License server system out of network connections.  The vendor daemon can’t handle any more users.  See the debug log for further information.
-110 Cannot read dongle: check dongle or driver.  Either the dongle is unattached, or the necessary software driver for this dongle type is not installed.
-112 Missing dongle driver.   In order to read the FLEXid hostid, the correct driver must be installed.  These drivers are available from your software vendor.
-114 SIGN= keyword required, but missing from license certificate.  You need to obtain a SIGN= version of this license from your vendor.
-115 Error in Public Key package.
-116 TRL not supported for this platform.
-117 BORROW failed.
-118 BORROW period expired.
-119 lmdown and lmreread must be run on license server machine.
-120 Cannot lmdown the server when licenses are borrowed.
-121 FLOAT_OK requires exactly one FLEXid hostid.
-122 Unable to delete local borrow info.
-123 Returning a borrowed license early is not supported.  Contact the vendor for further details.
-124 Error returning borrowed license.
-125 A PACKAGE component must be specified.
-126 Composite hostid not initialized.
-127 A item needed for the composite hostid is missing or invalid.
-128 Error, borrowed license doesn’t match any known server license.
-135 Error enabling the event log.
-136 Event logging is disabled.
-137 Error writing to the event log.
-139 Communications timeout.
-140 Bad message command.
-141 Error writing to socket. Peer has closed socket.
-142 Error, cannot generate version specific license tied to a single hostid, which is composite.
-143 Version-specific signatures are not supported for uncounted licenses.
-144 License template contains redudant signature specifiers.
-145 Bad V71_LK signature.
-146 Bad V71_SIGN signature.
-147 Bad V80_LK signature.
-148 Bad V80_SIGN signature.
-149 Bad V81_LK signature.
-150 Bad V81_SIGN signature.
-151 Bad V81_SIGN2 signature.
-152 Bad V84_LK signature.
-153 Bad V84_SIGN signature.
-154 Bad V84_SIGN2 signature.
-155 License key required but missing from the license certificate.  The application requires a license key in the license certificate.
You need to obtain a license key version of this certificate from your vendor.
-500 Invalid server port number.
-501 Invalid value in license where an integer was expected.
-502 Invalid value supplied for count.
-503 Invalid hostid supplied in license.
-504 Invalid hostid type supplied.
-505 Bad feature line syntax.
-506 Internal FLEXnet Licensing error.
-507 Bad date format in license file.
-508 Bad SERVER line.
-509 Bad license string.
-510 Server’s feature doesn’t authenticate on client side.
-511 No license checked out.
-512 License already checked out.
-513 Error list returned.
-514 No certicom module available.
-515 Wrong or incomplete certicom module.
-516 SIGN or SIGN2 required in license certificate.
-517 Feature object has no licensesources.
-518 An Identical license is already checked out on this license source.
-519 This license has an asynchronously-queued checkout pending.
-521 Library for native hostid couldn’t be loaded.
-522 Already connected to another vendor daemon.
-523 No such user, host, or display.
-524 Shutdown of license server system failed.
-525 Shutdown failed – already connected to license server system.
-526 Invalid license source string.
-527 Log file switch error.

source: TS1076366

Issue:

When you tried to configure the Autodesk Network License Manager (FLEXnet), you either experienced problems or received errors.

Solution:

For specific system requirements and step-by-step installation and
configuration instructions, you should refer to the Network Licensing
Guide (acad_nlg.pdf) and Network Administrator’s Guide
(acad_nag.pdf) located on the software installation disk or online
help. Reading these documents is a prerequisite for successful license manager
configuration and administration. Common setup and system requirement questions
are listed below:

ATG USA NOTE: Some of this information is dated, and is no longer valid, for instance in 2009 there wasn’t a 64 bit license manager, but now there is. Please read the posts carefully.  We will be reviewing these links and making the appropriate notes where needed on this Autodesk Tech Source Doc.  We thought the layout and design of this post to be a very good comprehensive resource on LMTOOLS.

• Support for the
  Autodesk Network License Manager on 64-bit operating systems
• Support for Autodesk
  Network License Manager on Microsoft® Windows Server 2003 R2
• Support for
  Macrovision FLEXNET™ Manager
• Upgrading Autodesk
  Network License Manager (FLEXlm®)
• ============================
• Combining Autodesk®
  license files  (SEE NOTE A Section at bottom)
• ============================
• Combining Autodesk with
  another vendor’s products already using FLEXlm
• Cascade licensing and
  the PLIST increment
• FLEXlm® feature codes
  for Autodesk products
• Differences between
  redundant and distributed FLEXlm® license server
• Using one machine as a
  redundant and single server
• Controlling network
  license access using an options file

Common Autodesk Network License Manager (FlexLM) problems and errors are
listed below. Try these solutions first, and then review further instructions if
the problem persists.

• FLEXnet Licensing
  error:-15,570. System Error: 10035
• Network licenses are not
  released after closing the software
• Error: Invalid license
  key (inconsistent authentication code)
• Unable to install
  Autodesk Network License Manager to custom location
• Unable to install
  Autodesk Network License Activation Utility to custom location

If these solutions do not answer your Autodesk Network License Manager
questions or resolve the problem, the additional tests below will help determine
the cause of the issue.

• Refer to the attached 2008 FlexLM Quick Reference (requires Autodesk
  DesignReview) for options within LMTOOLS.
• The debug log file is not an optional setting and the license manager will
  not start correctly without a valid path and file name specified. You should
  make sure that you specified a location and file name for the debug log on the
  Config Services tab of LMTOOLS.
• On the Config Services tab, make sure that all three paths are filled out
  completely and point to local locations. It is strongly recommended that the
  license file and debug log file reside within the Autodesk Network License
  Manager installation folder and not in a separate folder or drive. Make
  sure that the Use Services and Start Server at Powerup options are enabled as
  well or the license manager will not run once LMTOOLS is closed or the license
  manager machine is rebooted.
• Only one service can be configured in LMTOOLS for Autodesk software. So you
  should combine multiple Autodesk product license files into a single file and
  configure them as a single service. Refer to the following solution for more
  information: Combining
  Autodesk® license files.
• Make sure that the Configuration Using Services option is selected on the
  Service/License File tab of LMTOOLS. Autodesk products do not support the
  Configuration Using License File method.
• Autodesk product licenses do not support the Utilities, Server Diags or
  Borrowing tabs in LMTOOLS. These tabs exist to support other products that use
  FlexLM and they should not be used when configuring or troubleshooting the
  Autodesk Network License Manager. For information about controlling license
  borrowing, you should refer to the Network Licensing Guide
  (acad_nlg.pdf) and the Options File whitepaper.
• If you are experiencing problems with the Server Status tab > Perform
  Status Enquiry, make sure that the “LMTOOLS Ignores License File Path
  Environment Variables” option is selected on the Service/License File tab and
  run the Status Enquiry again. In many cases this will correct erroneous Status
  Enquiries.

If you have worked through the standard troubleshooting steps and you were
not able to resolve the issue, follow this link for additional
technical assistance.

Please collect the following information from your system before requesting
technical assistance:

• Screenshots of any error messages encountered
• License file currently in use at each license manager
• Options file in use at each license manager (if applicable)
• Debug log file in use at each license manager
• Copy and paste from LMTOOLS > Server Status tab > Perform Status
  Enquiry

=================NOTE A======================

Combining Licenses
     Edit the existing license file and add lines from the new license file
          ONLY edit license files using an ASCII editor
     Copy all of the lines from the additional license file starting at the line beginning with INCREMENT.
     Do not copy the SERVER, USE_SERVER or VENDOR lines
     Combine all increments included in all license files
          Including PLIST increments
     Once the license files are combined and saved:
          Stop and restart the license manager
          Ensures the revised license file gets properly read

     Regenerate all licenses on the same day to create a combined license file
     When license components are repeated in suites, keep the point product license(or cheaper suite) ahead of suite license.
          E.g.PrDS-Premium 2012 and PrDS-Ultimate 2012 both contain the AcadM 2010 feature code. In the license file, when you combine the licenses make sure Premium is on top so that starting AcadM 2010 it will take the Premium license first.

================= 

2008 FlexLM Quick Reference (dwf – 1043Kb)

source: Autodesk Technical Support:

issue:

one of your point products is taking a suite license, or is taking an undesired license.

Files needed to troubleshooting the issue include:

1.  A copy of the options file from the Server (if you have one).  This file will be in the same folder as the license file and will have a name of “adskflex.opt”. This file may or may not exist.�
2.  A copy of the debug log file from the Server.  You will find its location in LMTOOLS on the Config Services Tab, Path to the debug log file text box.�
3.  A host ID file form the System Settings tab of LMTOOLS.  Please save this as a text file with a name such as SysSet.txt�
4.  A copy of the text from choosing the Perform Status Enquiry button on the Server Status tab of LMTOOLS.  Please copy this content into a .txt file in notepad and save as a name such as SrvStat.txt.�
5.  From the workstation please send us a copy of the licpath.lic file (c:Program Files<Productname>licpath.lic)   Note: All licpath.lic files for all applications on the workstation should be the same.�
6.  A copy of the client ADLM log from:�
 �
XP:
C:Documents and SettingsAll UsersApplication DataAutodeskAdlm�
W7:
C:UsersAll UsersAutodeskAdlm

The Client ADLM log will be found if he unchecks the option to Hide Protected Operating System files in Windows Explorer > Organize > Folder Options > View.

===================
Things to try before creating a case

1.  Rearrange the products in the license file, putting the suite products last
2.  Regenerating the license for the product and the suite at the same time, and replacing those in the current license.
3.  Apply any hotfixes that resolve this issue.

4.  modify your options file using the INCLUDE EXCLUDE for the products in question:

example: Civil 3D 2011 license is taking an Infrastructure Design Suite license 2012

     #USE Civil 3D 2012 package
     INCLUDE 85604CIV3D_2011_0F HOST <Group ID>
     EXCLUDE 85799IDSP_2012_0F HOST <Group ID>

     #USE BUILDING SUITE
     INCLUDE 85799IDSP_2012_0F HOST <Group ID>
     EXCLUDE 85604CIV3D_2011_0F HOST <Group ID>

source: TS1093987